VjAI shows

Shows. You and every director see what matters, and what to do about it.

Reports tell you what happened. VjAI tells you what it means and what to do next, and refuses to show a number it cannot stand behind. Missing data is shown as missing, never as zero.

I asked for last month's numbers and was told they did not exist. They did.

What it quietly costsDecisions made on memory instead of this morning's numbers.

Ask your business anything

Ask in plain words, on the web or by WhatsApp. The answer comes from live data, with the comparison to last month and last year, and a recommendation.

Ask it like you would ask your best manager.

My directors get reports. They do not know what to do with them.

What it quietly costsNumbers are read, nodded at and forgotten.

A director page that says what to do

One page per director: tiles coloured against target, and five levers with sliders that show how much of the gap each one closes and what it means per week.

At PhysioCare OttawaPage load cut from 25 seconds to 3.2.

Not a report. A next step.

The schedule says we are full. The room says we are not.

What it quietly costsHiring and marketing decisions made on a number that blocked-off time inflates.

Utilization that cannot be gamed

Booked time over bookable time, per practitioner, clinic and discipline. Blocking empty slots does not improve it.

At PhysioCare OttawaOne example read 75.7% the old way and 40.9% in truth.

75% full on paper. 41% in the room.

Patients say they love us and never leave a review. Our Google profile has not been touched in years.

What it quietly costsThe clinic down the road looks better online than you do.

Reviews and Google profiles that look after themselves

A code at the desk helps a patient write their own review in a minute and takes them to Google. No rewards and no filtering of unhappy patients. Each profile gets a weekly owner-approved post.

At PhysioCare OttawaBefore: no posts ever, and 6 of 7 profiles incomplete. After: all 7 posting.

One minute from “thank you” to five stars.

Everything else under Shows

18 more ways it shows.

Per-practitioner performance

“Who is using which treatments?”

Daily counts per practitioner of each treatment type, products, cancellations and new patients, with amber flags.

New-patient counts verified 41 of 41 against the source.

Fair, checked numbers.

Operations board

“Eight clinics, eight tabs.”

Every clinic on one page: open tasks by type, done in the last day and week, and the oldest item.

The whole group at a glance.

Owner dashboard

“Too many reports.”

One sign-in with pages for each part of the business, each with a plain-language read of what matters.

One place.

Every metric, every month

“How does this compare to last year?”

19 measures per clinic per month, with month, quarter and year comparisons. A month with no data is shown as no data.

Never a fake zero.

Target levers

“We have a target and no plan to reach it.”

Each clinic gets a target and five levers. Move a slider and see how much of the gap it closes. It never applies a fee change on its own.

See what each lever is worth before you pull it.

Profit view

“Which clinic actually makes money?”

Pick a target and it works back to the extra visits, new patients and booked calls needed, clinic by clinic.

From goal to Monday's actions.

Quarterly goals

“Are we growing?”

A standing goal for each clinic against the same quarter last year, shown as achieved or missed.

Achieved or missed, plainly.

Who pays

“What share of our patients is insurance?”

The mix of private pay, private insurance and injury claims per clinic, counted visit by visit.

A simpler split would have misfiled 37% of visits.

Know who pays.

No-shows and projections

“No-shows hide inside cancellations.”

No-shows are separated from cancellations, with month, quarter and year projections.

Two different problems, two numbers.

Equipment actually used

“We bought the laser. Is it being used?”

Treatments billed for each machine, by practitioner and clinic, with 30 months of history.

See which machines earn their keep.

Monthly self-review

“What should we improve next?”

On the first of each month it audits itself from ten angles and sends up to ten proposals, each with its evidence. It proposes only.

It suggests its own upgrades.

Review tracking

“How many reviews did we get this week?”

Count, rating and new reviews per clinic against a goal, visible to directors and practitioners too.

Reviews, counted.

New-patient numbers for marketing

“Is marketing working?”

A Monday scorecard with week-over-week and year-over-year, a watch list of clinics below average, and a monthly brief on source, age and area.

A fair comparison changed a flattering +21% to the real +8%.

The real number, not the flattering one.

Search and ads board

“My web and ads vendors email in circles.”

One shared board of tasks, rankings and messages. A vendor's “done” is verified before it counts.

38 local searches tracked every week.

Vendors held to proof.

Payroll read automatically

“I download payroll by hand every run.”

Payroll emails are filed and read into per-clinic numbers without anyone touching them.

47 of 47 payroll runs reproduced with no differences.

Payroll, filed itself.

Hours alarm

“Were people paid for the hours they worked?”

Clocked hours are compared with paid hours, and missing clock-outs, skipped lunches and long days are flagged each Monday.

Pay that matches the clock.

Timesheet corrections

“A month of correction requests sat unseen.”

Correction requests are captured every night and checked against the time clock until done.

Every correction tracked to done.

Bonus ledger

“Bonus day is a spreadsheet marathon.”

Each practitioner's monthly bonus is built from payroll and billing, month by month, and audited daily against six rules.

Matched the hand-built sheet to the cent.

Bonus without the spreadsheet.

Want this running in your clinic?

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